Return Policy

We have a 30 day FREE Return policy, which means you have 30 calendar from time of delivery to return your item(s). 

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. 

To start a return, please contact us within 30 calendar days after receipt of your order at support@pink-peonies.com. Provide your reason for return/exchange and we will send you a pre-paid return shipping label, as well as instructions on how and where to send your package. Items sent back to us without the provided return label will not be accepted. 

Exceptions / non-returnable items
We do not except returns on FINAL SALE items or gift cards.

Exchanges
If you would like to exchange your item, please send us an email at support@pink-peonies.com within 30 days of receipt of your order with details of the item(s) you would like to receive as an exchange.  We will send you a pre-paid return label to return your item, but you will be charged shipping on your exchange unless your order is over $100.  We offer free shipping at all times on orders over $100. 

Refunds
We will notify you once we’ve received your return.  You will be automatically refunded on your original payment method within 10 business days. Please keep in mind it can take a few days for your bank or credit card company to process and post the refund.